INSURANCE

PAYMENT

CANCELLATION POLICY

Jennifer Palau, MSW, LICSW

Evidenced-Based Therapy for

Adolescents and Adults​​

​Offering Telehealth Sessions

If you are unable to attend your scheduled appointment, for any reason, 24 hour notification is required.  Missed or cancelled appointments with less than 24 hour notice will be charged the full amount of the scheduled session.

Payment is due at time of service by cash, check, or credit card/flex spending account card.  Payments can be made in person, or online through my portal which I will enroll you in when you begin services with me.

I am an out-of-network provider for all insurance companies.  Services may be covered in part by your insurance under your out-of-network benefits.

Please contact your insurance provider to verify coverage for out-of-network providers.  I will gladly provide a Superbill with all of the necessary codes that you need to submit to your insurance provider for reimbursement.